Responsible Gambling

Responsible Gambling at Rkgg

Rkgg provides online gaming as entertainment. Losses are a natural part of play. This page outlines the responsible gaming framework, the controls available to players, and the support options to promote safe play.

Eligibility and Age Verification

You must be 18 years or older to register and gamble with Rkgg. Rkgg may require evidence of age and identity before continued access is granted. Access by minors is strictly prohibited and will be blocked. The operator may perform verification in accordance with applicable laws and internal policy.

Personal Limits and Self-Control Tools

Rkgg provides account level controls to help manage activity. The following limits can be configured in your account, and can be adjusted or removed at any time:

• Deposit Limit — set per day, per week, or per month
• Loss Limit — restricts losses based on the initial deposit amount
• Wager Limit — cap on the total amount wagered within a period
• Session Time Limit — cap on cumulative time spent per session

Limit changes: Decreases take effect immediately. Increases require your explicit confirmation and will become active after a 24 hour cooling‑off period to promote deliberate decision making.

Cooling-Off and Self-Exclusion

Cooling‑off provides a defined interval during which deposits are blocked and promotions are withheld. During cooling‑off you may still withdraw funds. The period starts immediately on activation and ends automatically when the term expires.

Self‑Exclusion imposes a definite period during which access to the account is disabled, deposits and withdrawals are blocked, and promotions are withheld. Self‑exclusion may be requested for a period from 6 months up to 5 years. Once activated, the exclusion cannot be reversed until the period ends. After expiry, normal access resumes subject to verification requirements.

To initiate or extend self‑exclusion, contact Rkgg support at [email protected]. The operator will outline the required steps and confirm the period of exclusion.

Take a Break

Take a Break allows a temporary suspension of play for a period you select. During the break, deposits are blocked and promotions are withheld. Withdrawals may be made as usual, and you may resume playing after the break ends, subject to any applicable verification checks.

Parental Controls and Minor Protection

Rkgg encourages the use of parental controls and device level protections to prevent access by minors. Users should safeguard login credentials and enable available family safety settings. The operator reserves the right to verify age and suspend access if minor activity is detected or suspected.

Getting Help and External Support

If concerns about gambling arise, consider a self‑assessment using standard indicators of potential problem gambling. If two or more indicators are present, seek support from qualified organizations. Available resources include Gamblers Anonymous, Gambling Therapy, and GamCare. Rkgg offers support through limit management, take a break options, and self‑exclusion upon request. For assistance or to activate protective measures, contact [email protected] or [email protected].

Policy Updates and Contact

This Responsible Gambling policy reflects current practice and may be updated. Material changes will be communicated to users. For questions regarding responsible gaming or to request protective measures, please contact [email protected].