Cookie Policy

Effective Date

Effective date: 20 November 2024.

What Are Cookies?

Cookies are small text files placed on your device when you access our Platform. They enable the Platform to recognise your device, remember your preferences, and support secure logins and transactions.

How We Use Cookies

• Operate and secure the Platform, including logging you in and maintaining session integrity.
• Remember preferences and language settings to improve usability.
• Monitor performance and analyze how users interact with the Platform to identify and fix issues.
• Support fraud prevention and protect against unauthorised access.
• Deliver content and promotions tailored to interests where applicable and permitted by law.

Cookie Categories We Use

• Essential cookies that enable core functions, such as authentication and security controls; these are required for the Platform to operate.
• Analytical/Performance cookies to count visitors and understand usage patterns, using anonymised data for engineering improvements.
• Functionality cookies to remember preferences (language, region) and enhance usability.
• Targeting/Advertising cookies to present relevant content and promotions based on activity; third parties may set these cookies on your device.

Third-Party Cookies

We may permit third parties to set cookies on your device to perform analytics, advertising, and fraud prevention services on our behalf. We require these partners to adhere to applicable data protection laws. We do not control all third-party cookies, and the policies of those services apply to the collection and use of information.

Managing and Disabling Cookies

You have the right to accept or reject cookies. You can manage your preferences by:

• Browser controls: Use your browser settings to delete, block, or limit cookies; you may choose to disable session cookies, persistent cookies, or all cookies. Changes take effect on future visits.
• Platform controls: Use the Platform's cookie settings to Accept All Cookies, Customize Preferences, or Withdraw Consent. Changes apply immediately to new sessions.

Disabling cookies may limit certain features, impede login, or affect personalised content and transaction processing.

Data Retention and Sharing

We retain cookie data in accordance with the purposes described and for no longer than necessary. Session cookies are deleted when you close your browser. Persistent cookies may remain on your device for up to 24 months unless you delete them. You may delete cookies at any time through your browser settings or the Platform's controls. We may share anonymised or aggregated cookie data with service providers acting on our behalf for platform improvement, security, and compliance with regulatory requirements. Such data handling is conducted in accordance with applicable data protection laws and our Privacy Policy.

Changes to This Policy

We may update this Cookie Policy from time to time. We will notify users of material changes by posting an updated policy on the Platform. The date at the top of this policy indicates the effective date of the current version.

Contact Information

If you have questions or concerns about our use of cookies or this policy, contact us via the Platform's support page or through the privacy section of the Platform.